Who We Are:

Operating for over 50 years, the Flagstaff Group is a registered provider under the National Disability Insurance Scheme that provides a range of supports for People with a Disability in the Illawarra and Shoalhaven regions. 

The Opportunity

We have an exciting opportunity within our Print, Mail & Digital team located in Unanderra.

We are seeking an organised and detailed-orientated Customer Service Fulfillment Officer to provide superior customer service to our key account customers. In this role, you will play a vital role in ensuring the efficient receiving and storage of data to ensure customers’ needs are met. This is a very fast-paced environment, managing multiple work streams and requests during busy periods. Above all, this opportunity demands a can-do attitude, and a desire to learn and grow.

The Ideal Candidate:

We are seeking a customer focused individual who has the maturity to uphold confidentiality and privacy, and who has the ability to apply this in your work. You will need to have a professional disposition, with robust communication skills to collaborate with internal and external stakeholders. You need to have an eye for detail and accuracy, be focused on delivering outstanding customer service with a smile and a desire to please. Meticulously follow processes and be savvy using and learning new software platforms quickly. This is a very fast-paced environment, managing multiple work streams and requests during busy periods.

We Will Offer:

At Flagstaff we foster a collaborative, inclusive and supportive work culture that empowers our employees to excel in their roles. Being part of the Flagstaff family, means you will be recognised for your contribution in a workplace that only sees abilities. We offer our employees a wide range of benefits.  

• A professional work environment
• Ongoing coaching & mentoring
• A competitive hourly rate
• Paid picnic day off
• Attractive salary packaging options (around $15,900 in tax free earning potential)

Interested Applicants:

If you are the ideal candidate with demonstrated experience and are ready to join our Print, Mail & Digital team, please submit your resume and a cover letter demonstrating why you are the ideal candidate for the job.

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